Privacy Policy

This policy explains what information Clean Airflow (“we”, “us”) collects through this website and when you contact us, how we use it, and the choices you have. We provide kitchen exhaust, air duct, dryer duct, HVAC and office cleaning services in Southern California.

Information we collect

Information you give us, for example when you fill out the estimate form, call, or email us:

Your name, phone number and email address
Your street address, city and zip code, and your business name if you are a commercial customer
The service you are asking about, the type of property, and any message you write

Information collected automatically when you visit: basic technical data such as your IP address, browser type and the pages you view. This is collected by our website host and by the form provider described below.

How we use it

To respond to your request, prepare an estimate, schedule and perform service, and follow up afterward
To keep records of our customers and jobs
To keep the website secure, understand how it is used, and fix problems
To meet legal, insurance and inspection requirements

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the business, such as:

Zoho, which hosts our estimate form and our customer records (CRM) and sends email notifications and confirmations
Vercel, which hosts this website and provides our cookie-free analytics
Professionals we hire or coordinate with to complete your job, such as licensed contractors, where needed
Authorities or other parties when the law requires it

These providers may only use your information to provide their services to us.

Cookies, analytics and tracking

Analytics. We use Vercel Web Analytics to understand how the site is used. It does not use cookies and does not track you across other websites. It counts page views and actions such as tapping our phone number or the estimate button, together with general information like the page visited, where you came from, your country, and your browser and device type. This information is not used to identify you.

Estimate form. Our estimate form is provided by Zoho, which may use cookies or similar technology to operate the form and measure how often it is viewed and submitted.

Your choice to hide the privacy notice. When you close the privacy notice at the bottom of the page, we save a small setting in your browser so it does not appear again. It is not a tracking cookie.

This website does not currently use advertising cookies or ad-tracking tools. If we add them in the future, we will update this policy and ask for your consent where the law requires it.

How long we keep it

We keep customer and enquiry records for as long as needed to provide service and meet business, tax, insurance and legal obligations, then delete or anonymize them.

Your California privacy rights

If you live in California, you may have the right to:

Know what personal information we have collected about you and how we use it
Request a copy of it, ask us to correct it, or ask us to delete it
Opt out of the sale or sharing of your personal information (we do not sell it or share it for advertising)
Not be treated differently for using these rights

To make a request, email hello@clean-airflow.com or call (213) 348-9228. We may need to confirm your identity first.

Security

We use reasonable safeguards to protect your information, but no website or system can be guaranteed completely secure.

Children

Our services and website are for businesses and property owners. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy? Contact Clean Airflow at hello@clean-airflow.com or (213) 348-9228.